Integrated Product Support

integrated product support photo

We deliver Integrated Product Support (IPS) services tailored to our clients' needs. We recognize the importance of identifying and implementing effective strategies to meet our clients' objectives. With our dedication and expertise, we provide comprehensive support guiding you every step of the way.

Integrated Product Support is the management and technical process through which supportability and sustainment support considerations are integrated into the design of a system or equipment and considered throughout its life-cycle. It is the process by which all elements of product support are planned, acquired, tested, maintained current, and provided in a timely and cost-effective manner.

Our team of experts provide specialty integrated product support of complex systems and equipment to ensure their success. We tailor our documentation and support services to achieve operational efficiency, always working to reduce life-cycle costs and improve system availability. We provide the personnel, knowledge, facilities, training, and technical data needed to effectively field and maintain Commercial Off-The-Shelf (COTS) solutions.

We specialize in the following areas:

Cost Efficiency & Durability

  • Product Support Management
  • Acquisition Logistics
  • Logistics Engineering
  • Configuration Management
  • Quality Assurance 

Facilitated Support

  • Facilities and Infrastructure
  • Packaging, Handling, Storage, and Transportation (PHST)
  • IT Systems Continuous Support

User Training and User-oriented Documentation

  • Technical Data
  • Modeling and Simulation
  • Training and Training Support